Telephone english poses a special problem for english learners because of the lack of visual clues used when speaking. Part 3 of the bulats business english test lasts 4 minutes and comprises a role play with the examiner, followed by a brief discussion. You can help instill some manners in your students with this worksheet. There are three units in this pack on the phone this pack, money and shopping. Covers vocabulary for landline phones, mobile phones and smartphones. The list of basic english conversation is listed below. This speaking practice for inviting, accepting, and refusing is perfect for beginners in english. Write an example on the board, if your students lack imagination. These esl lesson plans and worksheets are in pdf format, which you will need to download adobe reader if you dont already have it installed. Grammar worksheets printable exercises pdf handouts. This phone worksheet will help students learn about sms.
There is lots of practice of the present continuous for future plans, and your students will have the chance to brush up on their telephone english. Split them into pairs and have them write and perform a telephone role play. Telephone english business english lessons for telephoning in english and making phone calls in english. The telephones section is one of the subsections of the modern technology category. The syllables of the words in each line must be the same as th. To view any of the basic conversations click on the link. They are all free to download in pdf so you can study them on your smartphone as soon as the time comes. Making phone calls in english can be more difficult than when you are talking to someone face to face.
There are three units in this pack on the phone this pack, money. Telephone job skills activities teach job phone etiquette using reallife employment situations, examples, and activities. Once they have learned the basic phrases used in telephoning, the main difficulty. If you want to download you have to send your own contributions. Lesson 1 telephone english phrases first lets learn some essential telephone vocabulary, and then youll hear examples of formal and informal telephone conversations. For some variety, students need to think of three excuses for being busy. There is a conversation, informationgap activity, roleplays and discussion. Leave a message on the answering machine and ill call you back when i can. The fear of talking on the phone in a second language will disappear if you practise often. Have your office address details ready to give them.
How to answer and talk on the telephone in the workplace. B use the phone english to fill the gaps in the dialogue. This unit applies to communicating in english by telephone in a range of settings. Noprep business communication worksheets are ideal for cte, life skills, transitiontowork, coop, business communication, and vocational students. How does the secretary start the phone conversation. First lets learn some essential telephone vocabulary, and then youll hear examples of formal and informal telephone conversations. Cordless telephone a cordless telephone or portable telephone is a telephone in which the handset is portable and communicates with the body of the phone by radio, instead of being attached by a cord. It can be used with students during the first lessons when colours and numbers 110 are taught. In the group exercises, the entire class is divided into small groups. Part 3 of the bulats business english test lasts 4 minutes and comprises a role.
Telephone calls in english and common phrases you can use making a telephone call in english tips. Here is an interactive pdf version of the above worksheet for people who teach english online. This is a simple powerpoint presentation compiled of common telephone vocabulary and phrases in english. Can you please look at the channel next epsode subscribe and like cambridge university press telephone in english 3rd edition 8 units. This page includes many of the english words used to talk about telephones and how to use them. Telephone skills resource kit introduction purpose.
English esl business english worksheets most downloaded 48. Our english for telephoning lessons are listed below with the newest lessons first. Multitudes of businesses, companies, and departments use telephones in their work every day. English for telephoning useful phrases and vocabulary communication problems i didnt catch that last part. Grammar worksheets printable exercises pdf handouts for esl. Telephone english vocabulary exercises blair english. Part 2 of the bulats business english speaking test requires candidates to choose one from 3 topics and speak for 1 minute. English esl telephone worksheets most downloaded 82. Telephoning pdf roleplays, esl activities, games, and interactive and printable worksheets to help teach a2 and b1 level students telephone language.
Each manual focuses on a specific unit of competency that applies in the hospitality. This conversation is correct english, but highly impolite. If the lines busy and you cant get through, call again later. This is a free sample lesson from the everyday english speaking course. Telephone english general info and advice, with some simple exercises. Practicing telephone english in class can also seem rather artificial as exercises generally ask students to practice speaking on the phone through roleplays sitting together in small groups. In this lesson, students learn how to manage a phone conversation in english. Telephone number poetry is created by writing a telephone number vertically down a page.
The language from the lesson is put into practice during a telephone call role play. Grammar worksheets esl, printable exercises pdf, handouts, free resources to print and use in your classroom learn english online grammar, listening, reading, songs. The two worksheets contain half of a telephone conversation, but the sentences are in the wrong order. Your students need to go through the conversation, changing the register from rude to polite. Telephone errors elementary online exercise where you have to find the mistaken word in the sentence like toeic part vi. English esl business english worksheets most downloaded. Register for free and gain access to additional teacher handouts. A ton of preschool worksheets pdf printables for free. Students then write poetry to match the line number. Efl esl telephone english worksheets, activities and. Free worksheets, handouts, esl printable exercises pdf and resources.
English esl telephone worksheets most downloaded 82 results. This worksheet teaches basic phrases used in telephone english. Telephone delivery conversation worksheet eslflows english. This worksheet looks at making appointments over the telephone. Telephone role plays teachingenglish british council bbc. Essential telephone english vocabulary part 2 level. Cambridge university press telephone in english 3rd. Telephone express delivery services and ask them to help you. To do this activity you need at least two rooms and two devices for recording students voices, e. If you answer the phone and you hear someone speaking in english, dont be afraid to reply. Download and print handouts, exercises and quizzeseslk12 print more worksheets. Great for business students, general english and graduating high school students. Numbers, letters of the alphabet, cutting, and tracing.
Important vocabulary and phrases for english telephone. Learn telephone english with business english pod lessons for making phone calls in english. Everything you need to help a child learn to read through phonics. Kids english activities online exercises printable ebooks. There are now 46 worksheets available on this topic for students of every age and ability level. These role cards present a series of simple situations for preintermediate and intermediatelevel learners, working in pairs. To read and order a gapped story, complete the gaps with linking words, then build up an anecdote from prompts. Two example telephone dialogues for business english. This resource kit is designed to help esl instructors plan lessons to meet their learners needs in the area of telephone skills.
Welcome to esl printables, the website where english language teachers exchange resources. It can be an actual telephone number, or one made up for the poetry assignment. English for telephoning business english pod learn. Telephoning in english includes learning a number of special phrases, as well as focusing on listening skills. Vocabulary for describing telephone behaviour is studied. The material is intended to be used with esl students who. Telephone delivery conversation answers 3 im calling about a delivery i havent received. This exercise allows students to use telephone english expressions from exercise two in a natural business conversation. You can register to get the complete course 45 lessons.
When you are talking to someone face to face you can see the persons expressions or see what gestures they are making. Telephone call to a business script and quiz about a typical business telephone call english. Intermediate in this second part of two exercises you will learn the meaning of english phrasal verbs and expressions that are commonly used when both talking on the telephone and talking about telephone calls. Students then listen to a phone call and study the expressions used to direct and change the topic of the conversation. Look at the worksheet 1 phrases and ask your learner to check if he or. It includes a vocabulary list and quiz, common phrases and tips, and a series of practice exercises.
The telephone rang and interrupted my train of thought. Many fun interactive classroom activities for presentation, practice and freer production of telephoning language, including games dealing with typical difficulties with making calls in english. Some of the most important phrases include how to answer the phone, how to ask for others, how to connect, and how to take messages. Telephoning roleplays worksheets esl activities games. Polite telephone english can be used as a followup to a general english phone lesson. This section is all about speaking on the phone in english. Bbc learning english talking business telephone a series of tips, listening and exercises. To roleplay a meeting between a bank manager and an entrepreneur asking for a bank loan to develop and market a new invention. Eslflows guide to esl telephoning exercises for english language learners to practice using elementary. Telephone english trains students to use the telephone confidently and effectively in the course of their work. English for useful phrases and vocabulary telephoning. Jan 15, 2018 can you please look at the channel next epsode subscribe and like cambridge university press telephone in english 3rd edition 8 units. Speaking english on the telephone is difficult for learners for many reasons and even highlevel students often feel uncomfortable with the unpredictability of telephone conversations.
Cambridge university press telephone in english 3rd edition. Why wasnt the caller able to contact the office the other day. In the next part of the lesson, youre going to hear some conversations to learn some useful english phrases for talking on the phone. Explain that the conversations will follow the format of exercise two. Divide the students into pairs a and b and give each student a corresponding worksheet. If you are a high school student, a student or a teacher who is teaching esl, feel free to use them. Speaking naturally and with confidence on the telephone is one of the hardest hurdles to overcome when learning a foreign language. It also provides intensive practice of the present continuous with future meaning for appointments and schedules. You need to ask express delivery services to collect a parcel from your office. I hope they will boost your level of englis h and help you during your exams and interviews. Some talk about sms language while others are for roleplays or learning about the history of telephones. Put one group in each classroom with one recording device each and ask them to record their theres no one here right now. Our collection is growing every day with the help of many teachers.